How does Connect translate my voice in real time?
Connect captures your microphone audio, sends it through our AI translation engine,
and outputs the translated voice in under 500ms. It works as an audio device — no extra app needed
on the other person's end.
Does the other person need to install Connect too?
No. Connect works on your side only. It acts as a microphone — the other person hears
your translated voice directly through Zoom, Meet, Discord or any other app, just like a normal
call.
Which apps and platforms does Connect support?
Connect works with any app that uses your system microphone — including Zoom, Google
Meet, Discord, Microsoft Teams, WhatsApp, Slack, Telegram, Twitch, and more. If it uses a mic,
Connect works with it.
Is my voice or conversation data stored anywhere?
Your conversation audio is never stored — all real-time translation is processed and
discarded immediately. However, Connect saves your voiceprint, used solely to power
future personalizations.
Is Connect free? What are the plans?
Yes — Connect has a free plan with core features included. For power
users, we offer Standard and Pro plans with higher usage limits,
priority processing, and advanced features.
When is a human interpreter better than AI voice translation?
Use a qualified human interpreter when the conversation involves legal rights,
medical consent, crisis response, therapy, immigration, formal records, or heavy cultural
mediation. Connect is strongest for everyday calls where speed, access, and natural voice flow
matter.
How is Connect different from Wordly, Interprefy, or KUDO?
Wordly is often used for captions, transcripts, and summaries. Interprefy and KUDO
are strong for formal events and interpretation workflows. Connect focuses on live spoken voice
translation inside the tools teams already use, including Zoom, Google Meet, Teams, Slack,
browsers, and softphones.
What languages does Connect support?
Connect currently supports 40+ languages including English, French, Spanish, German,
Portuguese, Japanese, Chinese (Mandarin), Arabic, Turkish, Romanian, Norwegian, and more.
What is the difference between Streaming and Instant mode?
Streaming translates word after word as you speak, under 500ms. Instant waits for a
natural pause, then fires one clean translation in under 200ms. Same engine, two rhythms.
Does Connect preserve my voice and tone?
Yes. Connect uses voice cloning technology to preserve your unique vocal tone,
emotion, and rhythm. The translated output sounds like you — not a generic AI voice.
What is a Voiceprint?
A Voiceprint is a unique voice signature that captures the essence of your voice.
It's not just a recording — it's a dynamic model that understands and replicates your vocal identity
across languages.
What is Emotion Transfer?
Connect analyzes your voice in real time, identifies the emotion it carries — joy,
anger, tenderness, surprise and 50+ more — and transfers it faithfully to your listener, regardless
of language.
The other person can't hear my translated voice — what should I check?
Make sure you've selected Connect as the active microphone in your calling app. Go to
your app's audio settings and set the input device to "Connect Virtual Mic".
My translation sounds robotic or distorted — how do I fix this?
This usually happens with a weak internet connection or background noise. Make sure
you have a stable connection (10+ Mbps) and consider using a headset to reduce ambient noise.
Connect is not detecting my microphone — what do I do?
Check that Connect has microphone permissions in your system settings (macOS: System
Settings → Privacy → Microphone / Windows: Settings → Privacy → Microphone). Then restart Connect.
There's a noticeable delay in the translation — is that normal?
Streaming mode has a ~500ms delay by design. If you need faster output, switch to
Instant mode which fires a clean translation right after you finish speaking.
Connect crashes or freezes during a call — what should I do?
Try restarting Connect and closing other audio-heavy applications. If the issue
persists, check for a Connect update or contact support at contact@belora-connect.com.
